Home Delivery - Complete Kitchens
Please note: these delivery costs do not include VAT.
Kitchen cabinets can be heavy. Our two man delivery team will carry your goods into your property. Our one man delivery only delivers to the nearest unloading point, typically the kerb, so please ensure you provide adequate labour to carry your goods into your premises.
Important Delivery Information
The delivery typically takes two to five weeks from the time of order confirmation. A quicker delivery is sometimes possible, if needed. Please enquire with our Sales Office should you require this. A mutually convenient delivery day and time slot will be agreed directly between you and our delivery team.
*Our 1 man delivery can be made to the vast majority of addresses in mainland GB however, there are some addresses which our large articulated delivery lorries cannot reach. In these instances, a 2 man delivery, and the relevant costs associated, will be applicable to your order. The general rule of thumb is if a large dustbin lorry fits down your road, then we can, though this may not always be the case. Contact us if you have any concerns about delivery to your address.
You must be present to accept your kitchen delivery. It is imperative that you advise us, in advance, of any likely access problems, as the delivery vehicles are large and will be parked for some time whilst unloading and checking is carried out. Delivery is generally to the ground floor only. Should the driver be unable to deliver due to access problems or the customer not attending, a failed delivery charge, storage charges and a re-delivery charge will be levied. Have your Order Confirmation / Invoice to hand to check off your delivery.
Please inspect your Goods thoroughly and report any damages, faults or errors to us within two working days. We cannot accept liability for damages or errors if Goods have already been fitted.
In the event that your Goods cannot be inspected, sign for them as ‘Unexamined’ then report damages, faults or errors to the Sales Office within two working days. In the unlikely event of damage, fault or error by us you will be entitled to exchange that item, providing it is returned in its original packaging and condition.
We advise against booking trades for installations until the Goods have been received.
No liability can be accepted for costs caused by late deliveries or for any other reason.
Collection is from our manufacturer's Birmingham factory only. Your goods will be well-packaged and made available for you to collect on a day specified by our manufacturer. Failure to collect at the specified time will leave you liable to pay storage costs.